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Warranty Info

Complete a Warranty Form.

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This warranty is provided to the original owner of a registered product, exclusively. If you have not done so already, please take a moment to register your product now. The warranty registration period is limited to 30 days from the date of your purchased cycle.

The standard bicycle components used on the Sidewinder cycle are warranted for a period of 3 months from the date of purchase against defects in material and workmanship. The Differential Drive System, which includes axles and bearings, steering, wheel hubs are warranted for a period of 60 months after the date of purchase. Corrosion is excluded from the warranty. The user is responsible for repairing scratches and chips in finish, and for wiping surfaces to remove moisture and road grit or sand, and also for lubricating or protecting bare metal surfaces. Wear components such as brake pads, chain, chain cogs are the owner's responsibility.

During this period, any part that is judged by the manufacturer to be defective shall be replaced free of charge. Any failure resulting from accidents, abuse, neglect, normal wear or improper assembly or maintenance by the owner will not becovered.

Sidewinder Cycle will replace, to the owner, any covered component providing this product has not been for rental use and:
  1. That the Sidewinder cycle was duly registered by the original owner of record during the warranty registration period.
  2. The item has not been altered, repaired, or modified in any way
  3. The item has not been subject to misuse, negligence, and or an accident.
  4. Original owner is established by copy of a dated sales receipt.

Any parts under this guarantee on which claims are entered shall be returned, to point of purchase, for inspection with transportation prepaid by the claimant. Replacement parts will be shipped F.O.B. factory.

There are no warranties or guaranties, expressed or implied, written or oral, which extend beyond the description on the face hereof.

Complete a Warranty Form.

Share your experience with others and be rewarded, see our Brand Ambassador program.